Terms of service

Terms of Service

Effective Date: []

Welcome to [Velnix Studio]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for all activities that occur under your account.

  • You must notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

We accept payments through approved payment gateways and methods displayed during checkout.

By placing an order, you authorize us to charge the selected payment method for:

  • Product price

  • Applicable taxes

  • Shipping charges

  • Any additional fees disclosed during checkout

If payment authorization fails, your order may be cancelled.

3. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, pricing, and availability are accurate.

However:

  • Minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

  • We do not guarantee that all descriptions are completely error-free.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Product availability is subject to change without notice.

4. Order Acceptance

Placing an order does not constitute acceptance of that order.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit purchase quantities.

  • Request additional verification before processing an order.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

5. Shipping and Delivery

Shipping timelines are estimates only.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Government restrictions

  • Force majeure events

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by incorrect addresses supplied by customers.

Risk of loss generally passes to the customer upon delivery to the shipping address.

6. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms.

Returns are accepted only in accordance with our published return policy.

Refund eligibility may depend on:

  • Product condition

  • Return request timeframe

  • Type of product purchased

  • Applicable consumer protection laws

Refunds, where approved, will be processed to the original payment method within [NUMBER OF BUSINESS DAYS] business days after approval.

Certain products may be non-returnable or non-refundable where permitted by law.

7. Prohibited Uses

You agree not to use the website to:

  • Violate any applicable law or regulation.

  • Engage in fraudulent or deceptive activities.

  • Interfere with the security or operation of the website.

  • Upload malicious software, viruses, or harmful code.

  • Attempt unauthorized access to our systems or accounts.

  • Copy, reproduce, distribute, or exploit website content without permission.

  • Harass, abuse, threaten, or impersonate others.

  • Use automated tools to scrape or collect website data without authorization.

Violation of these Terms may result in suspension or termination of access.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Images

  • Graphics

  • Product designs

  • Text

  • Website layout

  • Software

is owned by or licensed to [Velnix Studio] and is protected under applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted under applicable law, [Velnix Studio], its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use or inability to use the website.

  • Product availability.

  • Delivery delays.

  • Loss of profits or business.

  • Data loss.

  • Unauthorized access to user accounts.

Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the relevant order, except where liability cannot legally be excluded or limited.

Nothing in these Terms excludes any rights or remedies available under applicable consumer protection laws.

10. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE, INDIA], unless otherwise required by applicable law.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Changes become effective upon publication on our website unless otherwise stated.

Your continued use of the website after updated Terms are posted constitutes acceptance of those changes.

12. Contact Information

If you have any questions regarding these Terms, please contact us:

Business Name: [Velnix Studio]

Email: [info@velnix.skin]

Website: [WEBSITE URL]

Business Address: [REGISTERED BUSINESS ADDRESS]

Thank you for shopping with [Velnix Studio].